Policies

General Info: 
Shipping takes 7-10 business days to ship out from the moment the order has been charged.
We are getting orders out the door as fast as we can. With the limited time we have right now, we unfortunately won't be able to call before shipping orders.

All products come without tags in order to allow you to add your own brand/tags.

Open pack, 2 pieces minimum per color. Open pack, 2 pieces minimum per COLOR. To request specific sizes and inventory availability, please message us .  
Return Policy: 
SALES ARE FINAL
If a return is made after being approved by Stay Warm in Style, the customer will assume return shipping costs and a 35% RESTOCKING FEE will be applied from the entire order amount, including refused and unaccepted packages. Clients must reach out within 24 hours after receiving their order to be approved, and if approved, must be shipped within 24 hours. This is only applicable for orders under $200.00.
Returns only will be considered if orders are less than $200 without shipping and handling. Shipping and handling are non-refundable (Including all refused and unaccepted packages.). Customer will have to pay for the shipping fee again if they want an unaccepted package to be re-shipped.
If you used SEZZLE to pay for your order & return your items, you will be responsible for making your SEZZLE payments. We are NOT AUTHORIZED to make changes or cancel SEZZLE payments, as SEZZLE is only a service we provide to you. SEZZLE is an entirely separate company that you have gone in to an agreement with. 

Claims for any damage or missing products must be made within 1 day upon receipt of merchandise. We will not accept any items if … -Worn -Washed -Altered -Snagged -Ripped -Stained -Odors -Or any other damages caused by the receiver.

We are not responsible if the package gets lost or damaged after USPS and UPS has received it. Orders are usually shipped within 5-7 business days, but due to COVID-19, we are experiencing a little bit more of a delay. We apologize for the delay and inconvenience. We don’t ship to Puerto Rico or Hawaii.
US ONLY
If a package is returned to us by return to sender, these can take up to 30 days to processes.
Cancellation Policy: 
******If cancellations are necessary, it must be by written request to us within 1 business day after placing an order. If not, 30% will be charged for cancellation requests. NO EXCEPTION******
Drop Shipping Policy: 
We’ll only drop-ship within the US mainland.
We won't be processing returns.
Drop shipping only from purchase on our website without additional discounts. Schedule a live session for more information HERE
SWIS Studio Membership Policy: 

Before using the studio, please read, understand, and agree to the following rules and information:

Included in your booking is the entire space, live session room, 1 rolling back drop doubled sided, 2 rooms full of samples. It is your responsibility to take care of them, and notify us of any damages. 

There are bathrooms one over in the kitchenette area, and another at the back of the office. 

Please arrive and exit on time. Account for your set up and take down time as part of your booking. If you need more time during your shoot, call or text me and I am happy to add onto your session if there is not another client scheduled directly after you.
 
Clean up any messes you make while creating your photos. This includes clothing hangers, product tags, hair ties, bobby pins, taking out dirty diapers, etc. There is a vacuum and broom on site, and cleaning supplies in the cupboards in the kitchenette area.

Absolutely no nails or tape on the walls. Command strips or washy tape are ok as long as no damage is incurred and you remove them before leaving.

NO FLAME CANDLES. Battery operated ones are ok.

Please be careful when moving the rolling wall, as it is very heavy!
 
Any damages to the building, or missing items will be the financial responsibility of the individual who booked the appointment. Please notify us immediately if you come across any problems or concerns.

Boudoir shots are welcome but nudity in the studio is prohibited; please wear lingerie/underwear at all times. Please do not tag us on social media in any boudoir shots.

We are unable to offer refunds or cancellations, but contact us within 2 days prior to your session and we are happy to reschedule you to a different day.
We do have  cameras on site, so please be respectful and help keep our space nice. We will be notified of any damages or over time in the space.